The Role of Emotional Intelligence in Managerial Decision-Making

Abstract

This study explores the significant impact of emotional intelligence (EI) on managerial decision-making processes within organizations. Through an examination of the components of EI self-awareness, self-regulation, social awareness, and relationship management it elucidates how emotionally intelligent managers navigate complexities to achieve effective decision outcomes. Empirical evidence supports the link between EI and decision-making effectiveness, emphasizing the importance of EI in leadership development and decision-making training programs. While recognizing that EI is not a universal solution, prioritizing its development yields benefits for organizational performance and employee engagement. Future research should focus on contextual factors influencing the EI-decision-making relationship, providing insights for organizational practice. Ultimately, emotional intelligence emerges as a vital asset in modern managerial decision-making, contributing to organizational success.