Implementation of The Tax Consultant Code of Ethics (Case Study at KKP Fisca Hutama Consulting)
JEL Classification: M14; M42; M48; H25; K34
DOI:
https://doi.org/10.37899/mjdm.v3i4.407Keywords:
Code of Ethics, Confidentiality, Professional Integrity, Tax Compliance, Tax ConsultantAbstract
This study aims to determine whether the tax consulting firm Fisca Hutama Consulting has properly adhered to the tax consultant code of ethics; wheter the implementation of the code of ethics at the firm aligns with Minister of Finance Regulation Number 175/OMK.01/2022 and the Code of Ethics of the Indonesian Tax Consultant Association; and to understand the influence of the tax consultant code of ethics on tax payer compliance at Fisca Hutama Consulting. The study utilized both primary data (collected through interviews) and secondary data (obtained through documentation). Informants and company documentation served as the basis for the findings. The results indicate that the tax consultant code and ethics have been effectively implemented in tax-related in the observance of the principle of integrity across all tax services. Tax consultants play a role in assisting taxpayers to fulfill their tax obligations correctly, in a timely manner, and in accordance with statutory regulations. Tax consultants uphold the professional code of ethics by refusing requests that conflict with the law.
References
Abdul-Jabbar, H., & Bin-Nashwan, S. A. (2022). Does deterrence-based enforcement matter in alms tax (zakat) compliance?. International Journal of Social Economics, 49(5), 710-725. https://doi.org/10.1108/IJSE-06-2021-0346
Ahmed, H. M., Abdulle, A. S., Ibrahim, M. S., & Omar, M. M. (2026). The role of perceived tax knowledge and tax education exposure, trust in government and perceived tax fairness in voluntary tax compliance among SMEs in Mogadishu, Somalia. Discover Sustainability. https://doi.org/10.1007/s43621-026-04093-w
Ali-Nakyea, A., & Ankah, W. A. K. (2026). Enhancing Tax Audit Efficiency, Compliance Behaviour, and Dispute Resolution Mechanisms in Modern Tax Systems. International Journal of Law and Society, 9(2), 234-246. https://doi.org/10.11648/j.ijls.20260902.19
Brivot, M., Roussy, M., & Gendron, Y. (2024). The riskification of internal auditors’ ethical deliberation: An emerging third logic between norms and values?. Journal of Business Ethics, 193(3), 691-712. https://doi.org/10.1007/s10551-023-05575-x
Cahyonowati, N., Ratmono, D., & Juliarto, A. (2023). The role of social norms and trust in authority in tax compliance dilemmas. Cogent Business & Management, 10(1), 2174084. https://doi.org/10.1080/23311975.2023.2174084
Chen, G., Zhang, H., Hu, Y., & Luo, C. (2024). Trust as a catalyst: revealing the impact of government trust and professional trust on public health policy compliance during a pandemic. BMC Public Health, 24(1), 957. https://doi.org/10.1186/s12889-024-18449-2
Christian, Y. G., & Susanto, Y. K. (2021). Keputusan etis konsultan pajak: Pentingnya tanggung jawab sosial dan Machiavellianisme. Studi Akuntansi dan Keuangan Indonesia, 4(2), 156–177. https://doi.org/10.21632/saki.4.2.156-177
Ciziceno, M., & Pizzuto, P. (2022). Life satisfaction and tax morale: The role of trust in government and cultural orientation. Journal of Behavioral and Experimental Economics, 97, 101824. https://doi.org/10.1016/j.socec.2021.101824
Dai, Y., & Wu, Z. (2025). Institutional environment and passive co-production: exploring the roles of government deterrence and social norms. Public Management Review, 1-38.
Doyle, E., Frecknall-Hughes, J., & Summers, B. (2022). Ethical reasoning in tax practice: Law or is there more? Journal of International Accounting, Auditing and Taxation, 48, Article 100483. https://doi.org/10.1016/j.intaccaudtax.2022.100483
Doyle, E., Frecknall-Hughes, J., & Summers, B. (2022). Ethical reasoning in tax practice: Law or is there more?. Journal of International Accounting, Auditing and Taxation, 48, 100483. https://doi.org/10.1016/j.intaccaudtax.2022.100483
Dularif, M., & Rustiarini, N. W. (2022). Tax compliance and non-deterrence approach: a systematic review. International Journal of Sociology and Social Policy, 42(11-12), 1080-1108. https://doi.org/10.1108/IJSSP-04-2021-0108
Dunbar, P., Keyes, L. M., & Browne, J. P. (2023). Determinants of regulatory compliance in health and social care services: A systematic review using the Consolidated Framework for Implementation Research. PLoS One, 18(4), e0278007. https://doi.org/10.1371/journal.pone.0278007
Dwipa, A. A. G. P., et al. (2023). Orientasi etika, faktor situasional dan pengambilan keputusan etis dengan komitmen profesional sebagai pemoderasi. E-Jurnal Akuntansi, 33(7), 1834–1846. https://doi.org/10.24843/EJA.2023.v33.i07.p11
Ebers, M. (2025). Truly risk-based regulation of artificial intelligence how to implement the EU’s AI Act. European Journal of Risk Regulation, 16(2), 684-703. https://doi.org/10.1017/err.2024.78
Febriani, L. E., & Setiyaningsih, T. A. (2025). Ethical Dilemma of Tax Consultant in Husserl's Perspective. Journal of Accounting Science, 9(2), 169-183. https://doi.org/10.21070/jas.v9i2.1994
Ferida, Y. (2022). Analysis of the role of tax consultants as tax intermediaries in the implementation of cooperative compliance. Asian Journal of Accounting and Finance, 4(4), 7-20. https://doi.org/10.55057/ajafin.2022.4.4.2
Foláyan, M. O., & Haire, B. G. (2024). What's trust got to do with research: why not accountability?. Frontiers in Research Metrics and Analytics, 8, 1237742. https://doi.org/10.3389/frma.2023.1237742
Fonseca Corona, F. J. (2024). Tax morale: A global scoping review from the cultural approach to economics. International Review of Economics, 71(2), 343-365. https://doi.org/10.1007/s12232-024-00446-x
Harmana, I. M. D. (2026). Artificial Intelligence (AI) in tax accounting: Opportunities, challenges, and ethical implications for tax accounting professionals. Tennessee Research International of Social Sciences, 8(2), 71-104.
Hossain, M. K., Sutanto, J., Handayani, P. W., Haryanto, A. A., Bhowmik, J., & Frings-Hessami, V. (2025). An exploratory study of electronic medical record implementation and recordkeeping culture: the case of hospitals in Indonesia. BMC Health Services Research, 25(1), 249. https://doi.org/10.1186/s12913-025-12399-0
International Ethics Standards Board for Accountants. (2023). 2023 handbook of the international code of ethics for professional accountants (including international independence standards). International Federation of Accountants. https://www.ethicsboard.org/publications/2023-handbook-international-code-ethics-professional-accountants
Kim, H., Sefcik, J. S., & Bradway, C. (2017). Characteristics of qualitative descriptive studies: A systematic review. Research in nursing & health, 40(1), 23-42. https://doi.org/10.1002/nur.21768
Kim, J. Y., Boag, W., Gulamali, F., Hasan, A., Hogg, H. D. J., Lifson, M., ... & Sendak, M. (2023, June). Organizational governance of emerging technologies: AI adoption in healthcare. In proceedings of the 2023 ACM conference on fairness, accountability, and transparency (pp. 1396-1417). https://doi.org/10.1145/3593013.3594089
Knechel, W. R., & Mintchik, N. (2022). Do Personal Beliefs and Values Affect an Individual’s “Fraud Tolerance”? Evidence from the World Values Survey: WR Knechel, N. Mintchik. Journal of Business Ethics, 177(2), 463-489. https://doi.org/10.1007/s10551-020-04704-0
Kouamé, T. (2021). De l’office à la dignité: L’écolâtre cathédral en France septentrionale du ixe au xiiie siècle (Vol. 57). Brill.
Lim, W. M. (2025). What is qualitative research? An overview and guidelines. Australasian marketing journal, 33(2), 199-229. https://doi.org/10.1177/14413582241264619
Lokanan, M. (2023). The morality and tax avoidance: A sentiment and position taking analysis. Plos one, 18(7), e0287327. https://doi.org/10.1371/journal.pone.0287327
Mohammad Nezhad, P., & Stolz, S. A. (2025). Unveiling teachers’ professional agency and decision-making in professional learning: The illusion of choice. Professional development in education, 51(6), 1067-1087. https://doi.org/10.1080/19415257.2024.2349058
Mutiasari, N. N. D., Mimba, N. P. S. H., Sari, M. M. R., & Putri, I. G. A. M. A. D. (2023). Tax consultants ethical decision-making factors in conducting tax planning. Research Journal of Finance and Accounting, 14(16). https://doi.org/10.7176/RJFA/14-16-04
Nadhifa, N., & Mannan, A. (2025). The influence of professional ethics, professional qualification level, and continuing professional development on audit quality. In Proceedings of the 9th International Conference on Accounting, Management, and Economics 2024 (ICAME 2024) (pp. 640–656). Atlantis Press. https://doi.org/10.2991/978-94-6463-758-8_54
Organisation for Economic Co-operation and Development. (2022). Tax morale II: Building trust between tax administrations and large businesses. OECD Publishing. https://doi.org/10.1787/7587f25c-en
Organisation for Economic Co-operation and Development. (2023). Tax administration 2023: Comparative information on OECD and other advanced and emerging economies. OECD Publishing. https://doi.org/10.1787/900b6382-en
Polit, D. F., & Beck, C. T. (2009). International differences in nursing research, 2005–2006. Journal of Nursing Scholarship, 41(1), 44-53. https://doi.org/10.1111/j.1547-5069.2009.01250.x
Radia, D. A. P. (2023). The importance of ethical and social responsibility perception and work experience on tax consultant ethical decision making with Machiavellian personality as a moderating variable. Journal of Business, Accounting and Finance, 5(2), 16–24. https://doi.org/10.33481/jobaf.v5i2.1086
Raitasuo, S. (2024). The conflict of interest in tax scholarship. Critical Perspectives on Accounting, 99, 102394. https://doi.org/10.1016/j.cpa.2021.102394
Raja, M. M. (2025). Insider Trading and Corporate Tax Planning: A Legal and Ethical Perspective. Issue 2 Int'l JL Mgmt. & Human., 8, 802.
Ratnawati, V., Anggraini, R., & Fitrios, R. (2023). Determinants of ethical decision-making: A study on the role of the professionalism of members of the Indonesian Association of Tax Consultants. Journal of Tax Reform, 9(2), 246–261. https://doi.org/10.15826/jtr.2023.9.2.140
Ratnawati, V., Anggraini, R., & Fitrios, R. (2023). Determinants of ethical decision-making: A study on the role of the professionalism of members of the Indonesian Association of Tax Consultants. Journal of Tax Reform. 2023. Vol. 9.№ 2, 9(2), 246-261. https://doi.org/10.15826/jtr.2023.9.2.140
Rogošić, A., & Perica, I. (2023). Affective professional commitment and accounting ethics principles: examining the mediating role of the code of ethics. Economic research-Ekonomska istraživanja, 36(1), 480-498. https://doi.org/10.1080/1331677X.2022.2077791
Tahar, A., & Bandi, B. (2024). Determinants of enforced and voluntary tax compliance: Adopting slippery slope framework. Journal of Accounting and Investment, 25(2), 621-636. https://doi.org/10.18196/jai.v25i2.20886
Udayana, I. K. A. P., Budiasih, I. G. A. N., Dwirandra, I. G. A. N. B., & Putri, I. G. A. M. A. D. (2022). Insightfully explore the ethical decision making of tax consultants during COVID-19 pandemic. Jurnal Ilmiah Akuntansi dan Bisnis, 17(1). https://doi.org/10.24843/JIAB.2022.v17.i01.p11
Widiyanti, R., & Suhendra. (2025). The influence of professional ethics, tax consultant competency, and Machiavellianism on ethical decision-making of tax consultants moderated by locus of control (Case study of members of the Indonesian Tax Consultants Association at Banten Region). Primanomics: Jurnal Ekonomi & Bisnis, 23(2), 225–235. https://doi.org/10.31253/pe.v23i2.3567
Yuliani, W. (2018). Metode penelitian deskriptif kualitatif dalam perspektif bimbingan dan konseling. QUANTA: Kajian Bimbingan dan Konseling dalam Pendidikan, 2(2), 83-91. https://doi.org/10.22460/q.v2i2p83-91.1641
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Maroon Journal De Management

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
This journal provides direct open access to it's content on the principle that research is freely available to the public supporting a greater global exchange of knowledge. All articles published by Open Access will soon and forever be free for everyone to read and download. The license options defined for this journal are Creative Commons Attribution-ShareAlike (CC BY-SA)











